DELIVERY & RETURNS

Delivery Policy

 

We offer three methods of delivery in Malta:

1. Standard Shipping - 3-5 Business Days - Free of Charge with a €15 Minimum Spend

2. Express Shipping - 1-3 Business Days -   €3 - Free of Charge with a  €40 Minimum Spend

3. Super Express Shipping - Same Day Delivery -  €5

For Gozo Purchases an additional fee of €3.50 applies after purchase depending on rates from couriers. 

We also offer delivery to other countries. An €8 flat rate applies for shipping worldwide. 

Returns Policy

 

Items which are damaged, faulty, incorrect or simply unwanted must be returned within 15 days of receipt.  This applies to orders placed both in store and online. Purchases made online can be exchanged in stores with other items of the same value.  A credit note without expiry can also be issued in store which may only be used in store.

If an item is out of stock or unavailable, a full refund is issued which usually takes 7 days. The same applies to international returns - a full refund is issued from date of return delivery. 

Any item purchased from EVIA can only be exchanged at EVIA and if purchased from Nuvole, only exchangeable from Nuvole.

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